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Future-Proof Your Technology with Proactive Care and Support

Our commitment to you doesn’t end once the installation is complete. What truly sets us apart is the exceptional, white-glove service we offer through our dedicated service plans. With a range of flexible, tiered options, you’ll find the perfect fit for your needs, whether you’re looking for proactive support, fast troubleshooting, or hands-off system monitoring. We’re here to keep your cutting-edge technology running smoothly, day after day.

Essential

$0

per month

Our starter package provides quick support in case of any issues. With remote support capabilities and 24/7 email, chat, and text support, you don’t have to worry about extensive downtime if something goes wrong. You’ll also receive an annual check to help anticipate problems before they occur.

REACTIVE MONITORING AND REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
APP CONTROL
We will provide you with a mobile app that enables you to quickly resolve many of the common issues that technology systems experience.
ON-SITE TECH SUPPORT SCHEDULING
Subscribing to one of our service membership plans provides priority service scheduling. When scheduling new service calls, priority is given to members of our service plan. “Front of the line” scheduling is prioritized by member plan.
ANNUAL TECH REVIEWS

Our annual tech review includes a comprehensive assessment of your system's performance, recommended updates, equipment condition, and future upgrade recommendations.

Enhanced

$0

per month

Our Enhanced Plan offers advanced support to keep your smart home performing flawlessly. With proactive monitoring, we identify issues before they disrupt your experience. You’ll enjoy 24/7 phone support, system updates, and annual tech reviews. Our experts are always ready to assist to keep your technology running reliably.

REACTIVE MONITORING AND REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
APP CONTROL
We will provide you with a mobile app that enables you to quickly resolve many of the common issues that technology systems experience.
ON-SITE TECH SUPPORT SCHEDULING
Subscribing to one of our service membership plans provides priority service scheduling. When scheduling new service calls, priority is given to members of our service plan. “Front of the line” scheduling is prioritized by member plan.
ANNUAL TECH REVIEWS AND SYSTEM UPDATES

Our annual tech review includes a comprehensive assessment of your system's performance and equipment condition. We’ll also take care of any needed software and equipment upgrades.

PROACTIVE MONITORING AND REMOTE REPAIR
Our 24/7 Network Operations Center will proactively monitor your technology system. We can often times troubleshoot and address potential issues before you are even aware of them.
24/7 PHONE SUPPORT
Experience the convenience of calling our Network Operations Center and talking live to one of our knowledgable and friendly 24/7 support technicians to resolve your issue.

Premier

$0

per month

For our top installations, we always recommend the Premier plan. This plan builds on the essential and enhanced plans by prioritizing your system performance. You get bi-annual reviews, updates, and priority response times for on-site tech support, as well as proactive monitoring and remote repair.

REACTIVE MONITORING AND REMOTE REPAIR
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 EMAIL, TEXT AND CHAT SUPPORT
We’re available to communicate with you in whichever manner best fits your lifestyle.
APP CONTROL
We will provide you with a mobile app that enables you to quickly resolve many of the common issues that technology systems experience.
ON-SITE TECH SUPPORT SCHEDULING
Subscribing to one of our service membership plans provides priority service scheduling. When scheduling new service calls, priority is given to members of our service plan. “Front of the line” scheduling is prioritized by member plan.
BI-ANNUAL TECH REVIEWS AND SYSTEM UPDATES

Rest assured that your system is always healthy and up-to-date with bi-annual tech reviews. These come with a comprehensive assessment of your system's performance and equipment condition along with any needed software and equipment upgrades.

PRIORITY PROACTIVE MONITORING AND REMOTE REPAIR
Our 24/7 Network Operations Center will proactively monitor your technology system. We can often times troubleshoot and address potential issues before you are even aware of them.
24/7 PHONE SUPPORT
Experience the convenience of calling our Network Operations Center and talking live to one of our knowledgable and friendly 24/7 support technicians to resolve your issue.

What You Can Find In Our Service Plans

Our customized service plans are designed to give you the ultimate peace of mind.

DIY Support App
Get quick answers and solutions at your fingertips. Our DIY app offers simple tips and troubleshooting guidance to fix common technology hiccups fast.

Annual Tech Reviews
We’ll visit your site each year to audit, fine-tune, and maintain your systems, catching potential issues before they can impact your daily activities..

Priority Scheduling
Need support? You’ll jump to the front of the line with same-day or next-day scheduling, giving you faster service when it matters most.

Annual System Updates
Stay protected and up-to-date with annual software updates that enhance performance, ensure stability, and patch potential security vulnerabilities.

Preventative System Monitoring
Our remote monitoring team keeps a constant eye on your system’s health, proactively addressing small issues before they become big problems.

24/7 Support
Day or night, our dedicated support staff is here for you. When you need help, you’ll always have a trusted expert ready to step in.

Talk to Our Support Team

We’re ready and waiting to help you with anything you need. Give us a call today!